Bizness Inc has awesome support and training. We not only have training DVDs of screens shots for each product but we also have a built in ticket support system into each product where you can see exacty what is going on!
Ticket Support Screens For problem tracking, Bizness Inc's ticket support screens are built into many applications (like BizSAS and BizRAS) so the customer can track the issue. These screens can also allow clients to enter their own issues that are not automatically sent by the system.